At Westown Veterinary Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications.
SMS Consent Communication
When you opt in to receive SMS communications from EverVet, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.
Types of SMS Communications
If you have opted in to receive SMS messages from EverVet, you may receive messages regarding the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Example message: “Hello, this is a friendly reminder of your upcoming appointment with EverVet on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency
The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to 2 SMS messages per week regarding appointments, billing inquiries, or other related communications.
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from EverVet in the following ways:
- Verbally, during a conversation with a representative
- By submitting an online form on our website
- By filling out a paper form
Opt-Out Method
You have the right to opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive from EverVet. Alternatively, you can contact us directly at (262) 798-2780 to request removal from our messaging list.
Help and Support
If you are experiencing any issues or need assistance, you can reply with the keyword “HELP” to any SMS message you receive. Alternatively, you can contact us directly at (262) 798-2780 or visit our website at westownvetclinic.com for more information.
Standard Messaging Disclosures
- Message and data rates may apply depending on your carrier’s plan.
- You can opt out at any time by texting “STOP” to any SMS message you receive from EverVet.
- For assistance, text “HELP” or contact us via our website.
By opting in to receive SMS messages from EverVet, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.
Contact Information
Westown Veterinary Clinic
2100 E Moreland Blvd, Waukesha, WI 53186
Phone: (262) 798-2780
Website: westownvetclinic.com